Interpreters - Southern Health

Interpreters

If you have any difficulties communicating in English with our staff, you are entitled to a professional interpreter.

We will always endeavour to provide you with an interpreter accredited the National Accreditation Authority for Translators and Interpreters and provide independent, unbiased, confidential, complete and accurate interpreting for both parties.

It is important to have an interpreter particularly when:

you do not understand what staff are saying to you
you do not understand anything you are required to sign
it would be easier to communicate with staff in your native language.

It is your responsibility to let staff know if you are unable to attend an appointment, in case an interpreter has been booked.

You can access:

Cue cards
Rights and responsibilities
Request an interpreter

Published Date: September 21, 2009
Printed from http://www.monashchildrens.org.au/page/Parents/Interpreters/
© Monash Children's Hospital

Contact Monash Children's Tel: 13 kids